DispatchBot allows you to create "Accounts" which are used to separate your passengers for reporting purposes.  Accounts are typically your brokers, such as Logisticare, MTM, or Access2Care, but can also be nursing homes or hospitals that you may directly bill.

To create an account, click on "More" and then "Accounts".

In the "Account" list page, click on the "New Account" button.  On the next page you can give your account a name as well as enter any on time performance parameters for this particular account.  These will be variable depending on your brokers and contracts.  Click on the "Create Account" button at the bottom of the page when done.