DispatchBot allows you to import your electronic files from the brokers listed below.


Coordinated Transportation Services

FirstTransit Oregon


Georgia DHS Coordinated Transportation Services


Human Services Council, WA






Paratransit - Sacramento

People for People


Secure Transportation




To import your trips click on the "Import Trips" button from the Scheduler Page.

From the "Type" drop down menu, select your broker (Logisticare, MTM, etc).  Each broker has a specific layout in each of their electronic files so it is important to select the appropriate type.  For Account, you will presumably have a matching Account for your broker (see Adding Accounts for more information).  Click on the "Choose File" button and select your electronic file.  

You can also choose how DispatchBot imports the trips.  The default option is to allow DispatchBot to automatically choose the request type but if you prefer you can create them all as Reuqested Pick-Ups or Requested Drop Offs.  

Once selected, click on the Import Trips button to begin importing your trips.

Additionally, you can import trips into DispatchBot using our default DispatchBot format which is attached to this article.  The fields that are importable from the default format are:

Trip ID456
Confirmation Number123456
Passengers*Test User
Passenger Numbers
Passenger DOBJan 01, 1906
Passenger Weight55
Passenger Sexm
Passenger Phone Number89898989898
Mobility Aidsstrecher
AccountTest Account
Request Date* (this also include the requested time, must be formatted to MMM D, YYYY HH:MM)Aug 08, 2035 05:30
Request Type* (Pick up, Drop off, Will-call) - This is case sensitive)Drop off
Status (Unscheduled, Scheduled, Driver on Route, Picked Up, Delivered, Canceled, No Show, Missed)Unscheduled
Origin NameOrigin Test
Origin Street*52 Chinook Terrace
Origin SuiteStudio 1
Origin City*Sutter Creek
Origin StateRI
Origin Postal38466-8570
Origin CountyUs
Origin Phone1-(283)253-4124
Origin CommentsPickup on side of building
Destination NameTest Name
Destination Street*2023 Village Green Parkway
Destination SuiteApt 123
Destination City*Pasadena
Destination StateNJ
Destination Postal2158
Destination CountyOcean County
Destination Phone9-(509)804-8815
Destination CommentsDrop off around back.
Scheduled pickup06:00
Scheduled Dropoff06:30
Arrived at Origin06:30
Departed Origin06:35
Arrived at Destination07:10
Departed Destination07:15
Start Odometer1200
End Odometer1500
Estimated Miles8