DispatchBot allows you to import your electronic files from the brokers listed below.
Coordinated Transportation Services
Georgia DHS Coordinated Transportation Services
Human Services Council, WA
Paratransit - Sacramento
People for People
To import your trips click on the "Import Trips" button from the Scheduler Page.
From the "Type" drop down menu, select your broker (Logisticare, MTM, etc). Each broker has a specific layout in each of their electronic files so it is important to select the appropriate type. For Account, you will presumably have a matching Account for your broker (see Adding Accounts for more information). Click on the "Choose File" button and select your electronic file.
You can also choose how DispatchBot imports the trips. The default option is to allow DispatchBot to automatically choose the request type but if you prefer you can create them all as Reuqested Pick-Ups or Requested Drop Offs.
Once selected, click on the Import Trips button to begin importing your trips.
Additionally, you can import trips into DispatchBot using our default DispatchBot format which is attached to this article. The fields that are importable from the default format are:
|Passenger DOB||Jan 01, 1906|
|Passenger Phone Number||89898989898|
|Request Date* (this also include the requested time, must be formatted to MMM D, YYYY HH:MM)||Aug 08, 2035 05:30|
|Request Type* (Pick up, Drop off, Will-call) - This is case sensitive)||Drop off|
|Status (Unscheduled, Scheduled, Driver on Route, Picked Up, Delivered, Canceled, No Show, Missed)||Unscheduled|
|Origin Name||Origin Test|
|Origin Street*||52 Chinook Terrace|
|Origin Suite||Studio 1|
|Origin City*||Sutter Creek|
|Origin Comments||Pickup on side of building|
|Destination Name||Test Name|
|Destination Street*||2023 Village Green Parkway|
|Destination Suite||Apt 123|
|Destination County||Ocean County|
|Destination Comments||Drop off around back.|
|Arrived at Origin||06:30|
|Arrived at Destination||07:10|